Official Company Statement: Wonder's Official Statement Regarding the Renhe Medical Incident

To Whom It May Concern,

On behalf of Wonder Ventures Limited (“Wonder”), we extend our deepest sympathies to all families, patients, infants, and consumers recently affected by the AMG Medical Group (“AMG”) incident, especially those who have purchased but not yet completed vaccinations and related services. We understand the immense stress you are experiencing, particularly the anxiety regarding uncompleted vaccination services.

Since the incident at AMG, we have identified that some of AMG’s electronic payment transactions were processed through Wonder. As a leading local fintech company invested in by HKT (“Hong Kong Telecommunications”), we are committed to providing a smooth, secure, and protected transaction experience for all consumers using electronic payments. We deeply understand the inconvenience caused by this sudden incident to affected consumers, especially the uncertainty surrounding transaction refunds, chargebacks, or claim processes.

In the regular course of the payment industry, refund applications must follow established procedures, and due to the coordination involving multiple parties, the refund process can take over six months. Given the unique nature of this incident and the urgent needs of affected consumers, Wonder, as a leading fintech enterprise in Hong Kong, has decided to uphold its corporate social responsibility to a higher standard. We are proactively going beyond conventional operational frameworks to coordinate follow-up vaccination services for eligible affected consumers, thereby safeguarding consumer rights through concrete action. We hereby announce the following specific arrangements:

• We have partnered with Hong Kong's largest listed non-hospital medical institution to provide vaccination and related services for eligible affected consumers who used Wonder electronic payment and hold valid Wonder payment receipts (please refer to the Appendix).
• For eligible affected consumers who used Wonder electronic payment and hold valid Wonder payment receipts, they can receive their purchased but unadministered vaccination services at our partner medical institution without any additional charges.
• For users who did not use Wonder electronic payment or do not hold valid Wonder payment receipts, as we cannot verify such transactions, we are unable to refer these affected consumers to our partner medical institution. In such cases, with their consent, we can provide any collected payment and medical records (if available) to relevant private and public institutions to assist these affected consumers.
• For all affected consumers who used Wonder electronic payment and hold valid Wonder payment receipts, we will initiate claims against AMG on their behalf.

To facilitate the process, all eligible consumers are requested to fill out the following booking form to arrange your vaccination: https://www.amgincidentbookingform.com. For any inquiries, please email amg-incident-hongkong@wonder.app.

Wonder is committed to providing quality fintech services to local merchants and consumers, upholding the highest business ethics, acting with fairness, justice, and transparency to achieve the best public interest. We hope that through multi-faceted collaboration, we can restore consumer confidence in Hong Kong's medical industry and overcome this difficult time together.

Thank you for your support and understanding.

Sincerely,

Wonder Ventures Limited

About Wonder

Wonder is a leading payment and fintech platform in Hong Kong and Asia Pacific, dedicated to making it easy for any merchant, from small businesses to multinational enterprises, to pay and get paid.

Wonder is Hong Kong’s first omnichannel digital payment platform, allowing merchants to complete KYC registration, open accounts, receive payments, make payments, and manage transactions within minutes, all on one platform. Key products include Wonder App, Wonder Terminal, Wonder Dashboard, Wonder Card, and Wonder Taxi. In addition to a full suite of payment and fintech products, Wonder was the first in Hong Kong to introduce same-day settlement (T+0) and continues to expand its digital financial services for merchants through innovation and strategic partnerships.

Headquartered in Hong Kong, Wonder completed its Series A funding round in 2021 led by HKT, and has offices in Hong Kong, Japan, Taiwan, Singapore, Malaysia, Shenzhen, and Changsha.

Appendix

**For reference only End**