For hotels

Payments for every touchpoint in the guest journey.

Pre-authorise at check-in, charge to room, split folios, and settle every outlet in one place.

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Start with how your hotel takes payment today. Wonder helps shape the setup around it.

Hotel receptionist handing a card payment terminal to a guest at check-in

Check-in payment

Take a deposit at the desk and keep the transaction recorded in Wonder.

Why Wonder for hotels

Built around how hotels actually take payment.

From booking to check-out

Support payment moments before arrival, at the front desk and throughout the stay.

More ways to pay

Accept supported cards, wallets and local payment methods across relevant channels.

One view across the property

Bring payments from rooms, front desk and hotel outlets into one connected view.

Built for one hotel or many

Use a consistent payment setup across properties and outlets as you grow.

Tailored to hotels

One guest journey. Different ways to get paid.

Whether the guest is booking remotely, checking in or paying during their stay, Wonder helps fit payment into the moment.

Hotel guest booking a room on a smartphone in a suite

Before arrival

Online and remote payment moments

Take payment before the guest arrives.

Online booking payments and payment requests.
Deposits for confirmed reservations.
Payment activity recorded in Wonder from the start.

Reservations & check-in

Hold the deposit. Capture when needed.

Use pre-authorisation for supported hotel payment flows, helping the front desk secure an amount without taking the final payment immediately.

Support deposits at check-in
Capture the relevant amount when needed
Keep the transaction recorded in Wonder

Pre-authorisation availability depends on market, payment method and merchant setup.

Hotel receptionist holding a card payment terminal as a guest presents a card

Room & folio payments

Keep every charge in the right place.

Support room charges and split folios so different payments can be handled clearly throughout the guest stay.

Charge to room
Split folios when needed
Keep payment activity connected

Hotel staff serving a guest in a suite while the guest confirms a charge on a handheld device

Remote payments

Take payment when the guest is not in front of you.

For supported card-not-present scenarios, hotel teams can process reservation, deposit or remote payment requests without requiring the guest at the front desk.

Useful for phone or email reservations
Support remote deposit or payment requests
Keep the completed transaction recorded in Wonder

Hotel reservations team member taking a booking by phone at a desk

Connected hotel operations

See payments across the whole property.

Bring payment activity from the front desk, rooms and hotel outlets into one connected view, so teams can reconcile transactions and settle each part of the business more easily.